【Suitable for】

Smoothening and detailing work, suitable companion tool to the sun damage repair kit and whitening kit

【Storage】

Keep in a cool and ventilated place when not in use

【Note】

⛔This product is a consumable commodity, no warranty or trial is provided.

⛔Avoid using on dusty surfaces, which may cause damage on the paint surface.

⛔Due to difference in measurement methods and lighting, product specification may differ slightly.

1.The sponge has a user-friendly shape for balanced friction force.

2.It is made of soft material to prevent damage to the car’s paint during polishing.

3.The abrasive particles are finely divided to accelerate the polishing effect.

【Orders】

▸Once you place your order, APGO will ship it out the next day

In order to keep the seamless online shopping experience in APGO, we always ensure that all goods on the website are constantly in stocks.
Usually, any APGO goods will be received within 1 – 3 working days once it ships out. (Working days do not include holidays and national holidays!)
However, due to the epidemic situation, the delivery time may be extended to 3 – 5 working days.

▸No delivery on weekends (Saturday and Sunday)

Due to HTC Logistics operating hour are only Monday to Friday. Hence, any orders that come in on Saturday will be ship out on the upcoming Monday. Upon the shipment, you will be receiving APGO goods within 1 – 3 working days.

【Aftersales Service】

▸Seven-day hesitation period

APGO provide the benefit of a seven-day hesitation period (not a trial period) to its customers

Kindly check your parcel immediately upon receiving the package. You will get to enjoy a 7-day hesitation period from the day you received the parcel. However, APGO will not accept the return of goods once it has exceeded 7 days (including holidays).

Remarks: Customer’s parcel receive date will based on HCT Logistics’ system to calculate the 7 days hesitation period.

▸I want to return my goods

【Private message notification】

Kindly go to APGO Facebook page to send a private enquiry message to the customer service staff.

【Provide purchase information】

Kindly provide your complete order number or the name of the order and the pick-up address (kindly enter the order number/order name, do not upload any screenshots or pictures)

【Customer Service Reply】

Once you have notified the customer service and upon fulfilling the return term and conditions. Our customer service team will absorb back the goods.

【Refund time】

The refund period of your goods will be directly debit back into the designated account within the next 7 working days upon the receiving the returned goods.

【Refund Amount】

APGO will refund the full amount of the goods you’ve purchased (excluding the shipping fee of 130 yuan).

APGO does not accept any returns under the following circumstances:

1.”Electronic 3C products” cannot be returned or exchanged if the original accessories and warranty card are in short supply.

2.If the “APGO Foam Watering Can” is damaged due to improper personal use, it cannot be returned or exchanged.

【Material】

Fine polyester sponge.

【Product Dimensions】

Length: 8 cm (deviation ±1-2cm)

Width: 3.9 cm (deviation ±1-2cm)

Height: 3 cm (deviation ±1-2cm)

【APGOCustomer Service】

Taiwan 02-29030101
Singapore +6598998947
Malaysia 0329359205

Service hours:

Monday to Friday 9am – 6pm,
Lunch break 12am – 1pm
Public holidays and weekends off
Facebook customer service: https://www.facebook.com/apgo.com.tw

(For the same enquiry, kindly enquire on the same customer service platform.Do not spam APGO Facebook’s private message, LINE, or phone at the same time. This is to avoid any delay in the replying progress.)